Privacy Policy
Overview
Transworld Technologies Ltd. ("we", "us", or "our") built the MobileEye DragonDroid app as a free application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By using this Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of the Service immediately.
Information We Collect
We collect the following types of personally identifiable information to provide and improve our Service:
- Email address – for account creation and communication
- Mobile number – for identity verification and account management
- Device identifiers – IMEI or Device ID, used to identify your device for fleet management purposes
- Precise location (foreground & background) – collected continuously, including when the app is not in active use, to enable real-time fleet tracking features
Background Location: Our app collects location data in the background even when the app is closed or not in use. This is required to deliver real-time vehicle tracking and fleet monitoring services. You may revoke location access at any time via your device settings; however, this will disable core features of the app.
How We Use Your Information
The information we collect is used solely for the following purposes:
- To provide and operate the fleet monitoring and vehicle tracking service
- To authenticate users and manage accounts
- To send service-related communications and alerts
- To detect, diagnose, and fix technical issues
- To improve the performance and features of the app
- To comply with applicable legal obligations
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Third-Party Services
Our app integrates third-party services that may independently collect information used to identify you. These providers have their own privacy policies governing the use of your data.
Third-party service providers are granted access to your personal information only to perform their designated tasks on our behalf. They are contractually obligated not to disclose or use the information for any other purpose.
Log Data
In the event of an error or malfunction in the app, we may automatically collect data known as Log Data. This may include:
- Device IP address
- Device name and model
- Operating system version
- App configuration at the time of the error
- Date, time, and duration of your use of the Service
- Diagnostic statistics
Log Data is collected via third-party diagnostic tools and is used exclusively for debugging and service improvement purposes.
Cookies
This app does not use cookies directly. However, third-party libraries integrated into the app may use cookies or similar tracking technologies to collect information and improve their services.
You may configure your device settings to refuse cookies. Please note that doing so may limit your ability to use some features of this Service.
Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.
You may request deletion of your personal data at any time by contacting us at fleetview@gmail.com.
Security
We take the security of your personal information seriously and use commercially reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data, and you provide it at your own risk.
Children's Privacy
This Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and believe your child has submitted personal information, please contact us immediately at fleetview@gmail.com.
Links to Other Websites
This Service may contain links to third-party websites. If you click a third-party link, you will be directed to that site. These external sites are not operated by us, and we have no control over their content or privacy practices.
We strongly encourage you to review the Privacy Policy of any website you visit. We accept no responsibility for the content, privacy policies, or practices of third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page and updating the "Last Updated" date at the top of this document.
We encourage you to review this page periodically for any changes. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: